1 Personal Data Collected

The following personal data may be collected when you use our website:

• Contact Information: Full name, email address, phone number (via the contact form)
• Technical Data: IP address, browser type, pages visited, visit duration
• Cookie Data: Session cookies and preference cookies

2 Purpose of Collecting Personal Data

The personal data collected is processed for the following purposes:

• Responding to your requests and questions submitted via the contact form
• Providing information about our services and preparing quotes
• Improving the performance of our website and the user experience
• Fulfilling legal obligations
• Conducting statistical analysis (anonymized)

3 Sharing of Personal Data

Your personal data is not shared, sold or rented to third parties except where legally required. Your data may only be shared with third parties in the following cases:

• In response to lawful requests from authorized public institutions and organizations
• With service-providing business partners (under a confidentiality agreement and only to the extent necessary)
• Where you have given explicit consent

4 Cookies

Our website uses cookies to improve the user experience. Cookies are used for session management, saving preferences and collecting anonymous statistics. You can disable cookies in your browser settings; however, please note that some page features may not work properly in that case.

5 Data Security

Your personal data is protected against unauthorized access, disclosure, alteration or destruction through appropriate technical and administrative measures. Secure server infrastructure and encrypted connections (HTTPS/SSL) are used.

6 Data Retention Period

Your personal data is retained for as long as required by the purpose for which it was collected, taking into account the periods stipulated by relevant legislation. Messages submitted through the contact form are kept in the system for a maximum of 2 years.

7 Your Rights Under KVKK

Under Article 11 of Turkish Law No. 6698 (KVKK), you have the following rights:

• To learn whether your personal data is being processed
• To request information about it if it has been processed
• To learn the purpose of processing and whether the data is used in accordance with that purpose
• To request correction of incomplete or inaccurately processed data
• To request deletion or destruction of your personal data within the legal framework
• To object to the processing and request compensation for damages

To exercise your rights, you can send an email to info@mercekbilisim.com.tr .

8 Contact

For questions about this policy: